Because we are a small, non-profit organization—and the response to the XO laptop has been so great—we regret we will not be able to reply to all inquiries. Many of your questions are answered in our list of frequently asked questions. Please read them here before contacting us: FAQ
Give One Get One:
Our Give One Get One program concluded on 31 December 2007. If you participated in Give One Get One, thank you! A child in need will receive an XO laptop because of your generosity. We hope you enjoy the XO that you receive. Please note that some orders are still being filled, so please be patient for your XO to arrive.
If you have a question about your Give One Get One order, please visit laptopgiving.org or email service at laptopgiving.org.
(When you email service at laptopgiving.org, please make sure that you get a “bounce-back” reply soon after emailing. If you do not see this email, please check the “bulk” or “spam” folder in your email program to see if the reply was caught there. A Give One Get One customer-service representative will get back to you with an answer to your inquiry within a few business days.)
If you have a technical question about your XO laptop, please refer to the links below; if you are still having trouble, please email help at laptop.org.
Helpful technical links:
getting started
troubleshooting
Support FAQ
Give Many:
For donations of 100 or more laptops for which you may designate the recipient, please visit Give Many
For general questions about Give Many, please email: givemany at laptop.org
More ways to give:
For information about other ways to donate to OLPC, please email: giving at laptop.org
For donating stocks, please email: stockdonations at laptop.org
How to get in touch with OLPC
For government inquiries:
General information:
For all press and media inquiries:
Inquiries about donating content:
Volunteer opportunities:
For questions not answered in the FAQ, please allow at least one week for a response. Thank you for your interest and your patience.